Privacy Policy

Interactive Studio Inc. ("we", "us", "our")

Yamato Building 405, 6-1-16 Kanda-Izumicho, Chiyoda-ku, Tokyo, Japan

Contact: support@interactive-studio.jp

• Email address, provided at checkout, used to send order confirmations and support your purchase.
• Order information (product purchased, amount, currency, timestamp).
• Payment information: we do not collect or store your card details. Payments are processed directly by our payment providers, Stripe and KOMOJU, who act as independent data controllers for the payment data they collect. Please refer to their respective privacy policies.
• Technical information such as IP address and browser locale, collected automatically by our hosting provider (Vercel) for security and to determine your preferred display language.

• To process your order and deliver the digital product you purchased.
• To send order confirmations and, if necessary, respond to support requests.
• To detect and prevent fraud or abuse of our download system.

We use the following third-party providers, which may process your data as part of delivering our service:

• Stripe and KOMOJU – payment processing
• Cloudflare (R2) – secure storage and delivery of purchased files
• Neon – database hosting for order records
• Vercel – website hosting

These providers may process data in countries outside Japan and, where applicable, outside the European Economic Area (EEA), including the United States. Where such transfers occur, we rely on appropriate safeguards recognized under GDPR, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms adopted by these providers. [To be confirmed against each provider's current data processing agreement before publishing.]

[TBD] If we are required under Article 27 of the GDPR (and the equivalent UK GDPR provision) to appoint a representative in the EU/UK because we offer goods to individuals located there, the contact details of our appointed representative will be listed here. We are currently assessing this requirement with legal counsel.

We process your personal data on the basis of:

• Performance of a contract (to process and deliver your order), and
• Legitimate interest (to prevent fraud and maintain the security of our service).

We retain order records for as long as necessary to comply with tax and accounting obligations under Japanese law, and to respond to support inquiries related to your purchase.

If you are located in the EEA, UK, or another jurisdiction with similar protections, you may have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Lodge a complaint with your local data protection supervisory authority

To exercise these rights, contact us at support@interactive-studio.jp.

We use only the minimum cookies/local storage necessary for the site to function (e.g., remembering your selected language). We do not currently use analytics or advertising cookies. [Update this section if analytics/marketing tools are added later.]

Our service is not directed at children, and we do not knowingly collect personal data from individuals under the age of 16.

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

For any questions about this policy, contact us at support@interactive-studio.jp.